Fraud in the interactive voice response channel was growing before the pandemic. Since? IVR fraud has become “a fraudsters’ playground,” says Mark Horne, CMO of Pindrop. He shares a new account-centric defensive solution.
In this eBook, Horne discusses:
- The growth of IVR fraud;
- New research findings about the fraud impact;
- A new IVR fraud solution to protect banking institutions and customers.