Mobile and web site customers have two core expectations:
- They want interactions to be fast, effortless, personalized, and engaging
- They want their data and transactions to be secure and their privacy protected
Akamai engaged Forrester Consulting to survey over 350 technology executives around the world and across industries to learn how the most digitally mature enterprises are finding the necessary balance of innovative digital experiences and highly effective security.
Download these survey results and learn why:
- Mere suspicion about a company's data use practices can cut online revenues by as much as 25%;
- Many firms fail to monitor real-time performance;
- Executives report that their firms are stronger in maintaining security and weaker in delivering innovative digital experiences.