Page 51 - White Papers in Governance & Risk Management

Managing Cyber Risk For Optimal Performance Outcomes

This new guide examines the process for managing cyber risk as an element of financial risk, regardless of whether that’s related to equity investments, venture funding or mergers and acquisitions.

The Innovator’s Guide To The Digital-First Contact Center

The digital customer service universe is evolving rapidly. Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a...

Next-Gen Cloud Contact Centers for Dummies: Transform Your Business Securely And Effectively

The customer experience has been completely redefined by COVID-19, and although many services have become “touchless” in our post-pandemic world, touchless does not mean “contactless.” Instead, consumers expect outstanding on-demand service from the organizations they do business with, using the channels they...

Cloud Contact Centers For Financial Services: Delivering Agility And Superior CX At Scale, Securely

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization...

The Ultimate Buyer’s Guide: Security Service Edge

Download this whitepaper for more information on >Becoming invincible against threats with SSE.

Third Party Risk: 'You've Been Breached - How Can I Trust You?'

SolarWinds, Kaseya and the next big supply chain security breach - they all have the same point in common: Their attackers seek to breach the largest number of enterprises possible solely via the third-party technology they use. How do you protect your critical systems and data in a new extended world where every...

The Ultimate Buyer’s Guide: Cloud Secure Web Gateway

Download this guide to learn about changing working habits, legacy security and more.

The State of Zero Trust Security Strategies

Download this eBook to examine the current state of zero trust security strategies.

A Blueprint for Zero Trust Architecture

This whitepaper will guide you on how you can start transitioning to a Zero Trust architecture.

Protecting Personal Data While Enhancing Customer Engagement

In this white paper, Akamai looks at how retailers and brands need to carefully manage their data and put the right protections in place, enabling them to be safe guardians of their customers’ PII while also delivering the frictionless loyalty program experience their customers expect. Any strategy also needs to...

The State of Incident Response 2021: It’s Time for a Confidence Boost

Over 500 cyber security professionals reveal key incident response challenges and how they’re rethinking preparedness, detection and response programs. Download this whitepaper - takeaways include: Over 55% of organizations want to improve time to containment and incident response automation but more than 45%...

How Exabeam Solves 7 Use Cases for Compromised Insiders

Compromised insiders are one of the most difficult security risks for an enterprise to manage. A compromised insider is a legitimate user on the network whose account or asset has been commandeered by an attacker without their knowledge. The attacker then moves around the network as the trusted insider and executes...

The Responsibility of Risk

The cybersecurity crisis in the United States has become so severe that President Joe Biden has reached out to the private sector to help. Other governments are taking legislative actions as well. This led to the announcement that some leading United States tech companies are committing billions of dollars to be...

Enabling Business Agility Through Identity Integration

When a large oil company moved to the US from Canada, they also embarked on an IAM modernization and integration project. Because their business model included future M&As, the goal was to create a foundation to support integration of business entities with disparate identity infrastructures so that they could...

Why an Intelligent Identity Data Platform Guarantees Immediate ROI

From the IT perspective, it’s harder than ever to manage the unending requests from the business side. Moving to the cloud, adding new applications, integrating new partners, securing new devices—business needs keep piling up, and it all needs to be done yesterday. Before you know it, IT has become the bottleneck...