Customers are going digital, but is your user experience keeping up?

Customers are going digital, but is your user experience keeping up?

Learn how you can take COVID-19 as an opportunity to create a better online banking user experience with behavioral technologies.

If you are a financial institution offering services online, you have probably seen an increase in users in the last several weeks due to COVID-19. Some of these customers are not tech-savvy. So, what do you do: do you keep your online customer experience as it is or adapt it to help your users during this transition?




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