This Consumer Confidence Toolkit provides information to support consumer confidence in the safety, soundness and security of financial services. Special attention is placed on online financial services transacted through the Internet. Data in support of the safety of online financial transactions are provided. Information about the proactive leadership of the financial services industry is included, as well as a description of the current environment and recommendations for government agencies and leadership. Tips for consumers to help protect their financial security, including in the online environment, are also provided.
This document was developed by BITS. BITS is a non-profit industry consortium whose members are 100 of the largest financial institutions in the United States. BITS shares membership with The Financial Services Roundtable. BITS and Roundtable member companies provide fuel for America's economic engine, accounting directly for $40.7 trillion in managed assets, $960 billion in revenue, and 2.3 million jobs. Copyright BITS September 2005. Reprinted with permission. All rights reserved.