Events , Fraud Management & Cybercrime

eCommerce, Fraud and Online Payments in a COVID-19 World

eCommerce, Fraud and Online Payments in a COVID-19 World

This session will explore the results of our unique 500+ consumer survey on why attitudes to fraud have changed since the pandemic, how that's adding new operational risk, and the long-term impact on the eCommerce and Payments industry. Changing consumer behavior in eCommerce shows the pressing need for retailers to enhance the customer experience while reducing online payment fraud amidst COVID-19.

You will learn:

  • How changing consumer behavior has placed greater reliance on online payments since March 2020
  • Why consumers are more concerned about fraud
  • How eCommerce retailers can strike a delicate balance between risk appropriate friction and improve customer experience
  • Where complex checkout processes dramatically impact user acquisition and loyalty

Webinar Registration

Premium Members Only

OnDemand access to this webinar is restricted to Premium Members.

Join Now to Access
Have an account? Sign in.

Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing, you agree to our use of cookies.