Fraud Management & Cybercrime

Video Interview: Know Your (Digital) Customer

IBM's Shaked Vax on Validating Digital Identities with Physical Identities to Protect Accounts
Shaked Vax, Trusteer product strategist, IBM Security

In the wake of so many mega-breaches, new account fraud is easier to perpetrate than account takeovers. This puts new pressure on enterprises to know their digital customers, as well as to authenticate their identities and activities, says Shaked Vax of IBM Security.

See Also: Webinar | Everything You Can Do to Fight Social Engineering and Phishing

In a video interview at Information Security Media Group's San Francisco Fraud and Breach Prevention Summit, Vax, the Trusteer product strategist at IBM Security, discusses:

  • The challenge of onboarding digital customers;
  • Securing access over the lifecycle of the account;
  • How to find the right balance of security without turning away the customer.

Vax is the identity and anti-fraud solutions strategist at IBM Security. He is a financial industry subject matter expert specializing in online application security and performance, with a focus on digital banking fraud, digital identity theft prevention, consumer information protection and mobile banking security. With more than 17 years of experience in the security technology industry, Vax has previously held leadership positions for security product lines at Radware, Checkpoint Technologies and Compulite Industries.

About the Author

Tom Field

Tom Field

Senior Vice President, Editorial, ISMG

Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world, as well as ISMG's series of exclusive executive roundtables.

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