Account Takeover Fraud , Cybercrime , Forensics

Tracking Card-Not-Present Fraud and Chargebacks

Erika Dietrich of ACI Worldwide Analyzes Card Payment Trends
Erika Dietrich, vice president, global risk services, ACI Worldwide

Erika Dietrich of the payments system company ACI Worldwide analyzes statistics on how card-not-present transactions, fraud and chargebacks have changed this year, compared to last year.

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In a video interview with Information Security Media Group, Dietrich discusses:

  • The latest payment and fraud trends;
  • The reasons for a lag between online fraud and chargeback data;
  • The growth of e-commerce transactions for retailers;

As vice president, global risk services, at ACI Worldwide, Dietrich leads a global team of certified fraud prevention analysts in six countries who service thousands of hosted merchants' and financial institutions' fraud prevention strategies.

About the Author

Nick Holland

Nick Holland

Former Director, Banking and Payments

Holland focused on the intersection of digital banking, payments and security technologies. He has spoken at a variety of conferences and events, including Mobile World Congress, Money2020, Next Bank and SXSW, and has been quoted by The Wall Street Journal, CNN Money, MSNBC, NPR, Forbes, Fortune, BusinessWeek, Time Magazine, The Economist and the Financial Times.

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