The State and Future of CIAMForgeRock's Alex Laurie on How to Meet Customer - and Regulatory - Expectations
Customer identity and access management - CIAM - is less of an option and more of an expectation as customers and citizens exercise how they wish to be treated by the enterprises with which they conduct digital business. Alex Laurie of ForgeRock details the current state and future of CIAM.
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In this video interview with Information Security Media Group, Laurie discusses:
- Factors driving the CIAM evolution;
- What customers and citizens now expect;
- What's needed in a modern CIAM solution.
Laurie, who is responsible for the ForgeRock Solution Architecture team globally, has over 20 years of experience in security and identity technology. During this time, he has been involved with digital transformation on both the vendor and system integrator sides, working alongside government departments, the military, multiple police forces and the banking sector. At ForgeRock, he interacts on a daily basis with enterprise-scale organizations, supporting clients and partners with his wealth of knowledge in this fast-moving sector.