Smishing Scam Targets Wells Fargo
Oregon Scam Victimized at Least 1 CustomerStenkamp, who says his two children also received the phishing text, confirms only a 63-year-old woman reported being victimized by the smishing scheme.
The text message asks users to reply back with sensitive information, including account numbers and PINs.
"If you get a phone call, a text or an e-mail, which are the general methods that they use in these phishing attempts, don't answer," Stenkamp says.
Smishing: How Banks Should Respond
Smishing attacks are low-tech schemes, yet they prove frustrating for financial institutions. Jason Rouse, a mobile security expert and consultant with Cigital Inc., says smishing, like most socially engineered schemes, preys on victims' trust. "So, the bank should issue very clear guidelines about the way it will communicate with customers," he says. "The must tell customers they will never ask for a password or information over a cell."Recently, in Pima County, Ariz., police issued a warning about smishing attacks targeting mobile users. The warning came after a Tucson-area resident filed a complaint about a phishy text message that appeared to be from the recipient's financial institution. The text, which asked the account holder to call a specified number to resolve a possible compromise of his bank account, included the last four digits of the user's debit card, making the text appear legitimate. [See Smishing: How Banks Can Fight Back.]