Phone Phishing Scam Strikes Two More Banks

Kansas, NY Institutions Say Customers Targeted by Fraudsters Financial institutions in Kansas and New York report that their customers have received automated phone messages trying to trick them into giving out their banking information. These attacks follow an earlier spate of phone phishing attacks that hit 10 financial institutions in three other states.

Union State Bank in Arkansas City, KS reported to law enforcement on Oct. 19 that customers have received an automated message that their Visa debit card had been deactivated for suspicious activity.

A similar phone message was heard by the customers of the Solvay Bank, Solvay, NY also starting Oct. 19.

In the case of Union State Bank, the bank's management is concerned because no specific bank is named in the automated call. "Anyone could be targeted, not just Union State Bank customers," says John Sturd, president of the bank. In the call, the customer is asked to enter a card number, expiration data and security code. No one has reported to the bank that they gave out their account information. The bank posted an alert about the scam on its website and has fielded numerous calls from customers asking about the automated message.

In the Solvay Bank case, law enforcement traced the scam to ATM withdrawals at a bank in Romania. At least three Solvay Bank customers gave detailed information to the caller, law enforcement says, which led to the scammers withdrawing as much as $400 from each account through the overseas ATM.

Law enforcement also say its investigation shows that the phone calls are coming from phone systems of unknowing businesses that have had their systems hacked into -- the same way other institutions were targeted in the earlier phishing scams.

About the Author

Linda McGlasson

Linda McGlasson

Managing Editor

Linda McGlasson is a seasoned writer and editor with 20 years of experience in writing for corporations, business publications and newspapers. She has worked in the Financial Services industry for more than 12 years. Most recently Linda headed information security awareness and training and the Computer Incident Response Team for Securities Industry Automation Corporation (SIAC), a subsidiary of the NYSE Group (NYX). As part of her role she developed infosec policy, developed new awareness testing and led the company's incident response team. In the last two years she's been involved with the Financial Services Information Sharing Analysis Center (FS-ISAC), editing its quarterly member newsletter and identifying speakers for member meetings.

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