Access Management , Biometrics , Digital Identity

Paving the Road to Customer IAM

Experian's David Britton on Using the Right Technologies
David Britton of Experian

What's needed to make a shift from traditional IAM to Customer Identity and Access Management? To start, an organization needs to look at fraud detection solutions and risk-based authentication technologies such as device intelligence and behavioral biometrics, says David Britton of Experian.

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“In order to start with CIAM, it is important to understand the makeup of your business, particularly in the digital world. This is a great area to start to bring together things like device intelligence and identity data and do an assessment against that,” Britton says.

In a video interview with Information Security Media Group, Britton discusses:

  • CIAM best practices;
  • The technologies to leverage for CIAM;
  • How CIAM integrates with IAM efforts.

Britton is the vice president, industry solutions within the global ID and fraud group at Experian. As an early internet fraud investigator, Britton played a role in the development of fraud prevention technologies.

About the Author

Suparna Goswami

Suparna Goswami

Associate Editor, ISMG

Goswami has more than 10 years of experience in the field of journalism. She has covered a variety of beats including global macro economy, fintech, startups and other business trends. Before joining ISMG, she contributed for Forbes Asia, where she wrote about the Indian startup ecosystem. She has also worked with UK-based International Finance Magazine and leading Indian newspapers, such as DNA and Times of India.

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