Financial institutions should take this week, National Consumer Protection Week, and make every day one to protect their customers from the scammers, phishers, hackers, and downright evil doers who reside in the underbelly of society.
What must financial institutions do to improve security education?
Identity theft expert Robert Siciliano shares his thoughts on the need to change the mindset of financial institutions when it comes to educating their customers about identity theft and security issues. Among the topics he discusses:
"Historically, there's been a dichotomy between network security on the one hand and investigative process on the other," FBI Director Robert Mueller says. "It has been a great divide between us but needn't be."