"It's a crime like no other crime," says James Ratley, president of the ACFE, describing fraud. "There was not a gun involved, there was not a knife; there was in many cases a ballpoint pen or a computer."
Improved collaboration and communication between small businesses and financial institutions is the first step toward improving online security, says Mark Patterson, an ACH fraud victim. What else would help?
Security managers need the heads up from non-IT executives before they dismiss employees, some of whom might seek payback for their sacking by pilfering data or sabotaging systems, Carnegie Mellon University's Dawn Cappelli and Mike Hanley say.
People with good analytical backgrounds that understand regulatory compliance are in demand. Their counterparts - defenders of IT systems - will always be in demand.
"We need the tens of thousands that can manage those defenders and then we need 100,000 that are out there learning the trade, that are passionate...
Cyberhackers are increasing their efforts to target online credentials. And phishing attacks waged against accountholders at Chase in the U.S. and Barclays in the U.K. have made it clear that banking accounts are the target.
Pace University's Seidenberg Cyber Security Institute plans to leverage public-private partnerships - a challenge for educational institutions. How will the institute help the private and public sectors meet their security needs?