Hannford Data Breach: TD BankNorth Cards CompromisedNH Customers Notified; New Cards Issued
Cards of the affected customers are being replaced as soon as fraud is detected. Instead of having a mass cancellation and reissuing its Visa debit and credit cards, the bank is relying on fraud-detection computer programs, which it says can monitor for fraud, and even decline transactions as they are being made.
Another bank, Citizens Bank, also located in the Northeast, took the immediate step after the breach to announce it was reissuing all credit cards of customers that had shopped at Hannaford, regardless whether they might have been involved in the breach.
In March, Hannaford announced that a security breach had compromised more than 4 million customer card numbers. (See related stories: Hannaford Data Breach: An Inside Job?; Hannaford Data Breach May be 'Tip of the Iceberg')
Carlson notes that the Hannaford breach isn't the only event that triggers fraud. "Fraudulent transactions happen every day, not just as a result of breaches," she says. "We encourage all of our customers to be vigilant in protecting their personal and financial information at all times."
Customers are also advised to review their bank statements online or when they arrive in the mail for any suspect transactions. "And always call the number on the back of the credit card when there is a problem with the card," she says.