Flagstar Bank Warns Customers of Potential Breach

Vendor Lost Laptop Holding Social Security Numbers A missing laptop may have caused a security breach at Flagstar Bank in Grand Rapids, MI, according to a letter the bank sent to some of its customers on Nov. 25.

The bank's letter tells customers that a laptop owned by an unidentified bank vendor was stolen and held an undisclosed number of customer social security numbers.

"We have no reason to believe that the files with this information will be accessed or used inappropriately," says the letter. "However, in the interest of caution, we felt it was important to inform you of this incident. We also have taken steps to place an alert on your home equity checking account and other deposit accounts in our system."

Letters were sent only to customers who may have been affected. According to a bank official, the vendor is a company that helps Flagstar with bank services.

Flagstar Bank, based in Troy, MI, has 180 branches in Michigan, Indiana and Georgia and assets of more than $16 billion.

About the Author

Linda McGlasson

Linda McGlasson

Managing Editor

Linda McGlasson is a seasoned writer and editor with 20 years of experience in writing for corporations, business publications and newspapers. She has worked in the Financial Services industry for more than 12 years. Most recently Linda headed information security awareness and training and the Computer Incident Response Team for Securities Industry Automation Corporation (SIAC), a subsidiary of the NYSE Group (NYX). As part of her role she developed infosec policy, developed new awareness testing and led the company's incident response team. In the last two years she's been involved with the Financial Services Information Sharing Analysis Center (FS-ISAC), editing its quarterly member newsletter and identifying speakers for member meetings.

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