Associate Analyst, Javelin Strategy & Research
Javelin Strategy & Research
Within Javelin's Risk and Fraud practice, Rachel leads research projects to help companies evaluate solutions and operational procedures that lead to effective practices in brand protection, customer relationships and loss avoidance, utilizing analysis of data from consumer security perspectives and behaviors, fraud victims, executive interviews and mystery shopper research.
Her previous work experience builds upon a strong background in writing and research spanning multiple industries, where she mostly engaged in qualitative research. Most recently, she served as an editor for an investment banking firm, reviewing financial valuation reports and performing secondary research. Ms. Kim graduated from the University of California, Los Angeles with a BA in English Literature and minors in Public Policy and Environmental Studies. She currently resides in San Francisco.
Areas of particular focus that Ms. Kim covers include online, telephone and mobile banking security, PCI compliance, authentication, as well as in-depth analysis of the latest identity fraud trends and data from the consumer perspective.