Chuck Buffum

Chuck Buffum

Senior Product Evangelist, Phone Authentication, RSA, The Security Division of EMC

Chuck Buffum has over 20 years of call center industry experience. He managed the strategic planning group for merging IBM and ROLM application products, built Tandem's Call Center solutions business, managed Nuance's partner recruitment & support programs, and was the founding CEO of Vocent, acquired by RSA in 2006, and has consistently been responsible for driving revenue growth in those varied roles.