Trust is the foundation of any banking institution. And this year more than any other, that trust has been put to the test.

From highly-publicized data loss cases at Countrywide and Bank of New York Mellon to outright failures of banks such as IndyMac - and then to the September swoon of Merrill Lynch, Lehman Bros. and AIG - 2008 has been riddled with numerous incidents that call into question institutions' abilities to protect their customers' financial and informational assets.

At the same time, a younger, more tech-savvy consumer base is coming of age and demanding new, electronic banking channels. Institutions need not only to be able to serve these customers, but to recruit and retain them. Security can be a real competitive differentiator here, enabling institutions to demonstrate the lengths to which they'll go to ensure a safe, secure banking experience.

In this webinar, you'll hear from BITS, the premier financial services organization, on the consumer authentication trends and technologies that matter most to banking institutions.

You'll also receive highlights of a new report from Javelin Research, entitled "Consumer Authentication for Retail Banking: Compliance Does Not Equal Security."

Finally, registrants will benefit from a roundtable Q&A session with Javelin Senior Analyst Tom Wills and Vijai Shankar of VeriSign, the event's sponsor.

Tom Wills, Senior Analyst Risk, Security & Fraud, Javelin Strategy & Research

Tom Wills joined Javelin in July 2008 to lead the firm's strategic risk management, security, fraud, and compliance advisory services. He spent the last two and a half decades helping large, global enterprises and financial institutions strategically navigate the challenges of security. His breadth of expertise and global experience will enable Javelin to deepen its support of clients' managing compliance mandates, privacy policies and implementation of business-wide security initiatives. He has served as a director, advisory board member, or strategic consultant for NTT Data Corporation, Wells Fargo Merchant Services, PayCycle.com, Hyundai and several startup ventures in the security arena.

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Krista Tedder, Product Owner/ Fraud and Risk Management, First Data

As a risk management subject matter expert at First Data, Krista Tedder is currently responsible for fraud and collections solutions for financial institutions. Krista provides consultation services to financial institutions with a focus on reducing operational expenses and strengthening brand reputation through consistent customer experience and stronger fraud management capabilities. Previously, Krista honed her operations expertise managing First Data's Debit-Fraud Call Center, supporting over 1,500 financial institutions. Krista's contributions in risk management also includes strategy development and implementation, reporting, and front line management for MBNA.

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Paul Smocer, VP Security, BITS

Paul Smocer was hired in early 2008 by BITS, a division of the Financial Services Roundtable, to lead its security program. Smocer has over 30 years' experience in security and control functions, most recently focusing on technology risk management at The Bank of New York Mellon and leading information security at the former Mellon Financial. While at Bank of New York Mellon and at Mellon, Smocer was actively engaged with BITS as a member of its Vendor Management Working Group, as 2005 Chair of its Security Steering Committee, and as 2004 Chair of its Operational Risk Committee.

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Vijai Shankar, Sr. Product Marketing Manager for Consumer Authentication, VeriSign, Inc.

Shankar's primary responsibility is driving the go-to-market strategy such messaging, positioning and marketing plan for the VeriSign Identity Protection (VIP) Services suite including the VIP Authentication Service, the VIP Fraud Detection Service and growing the VIP Network members. Prior to joining VeriSign, Inc. in Jan 2008, he led the Product Marketing team for voice applications and solutions at Genesys, an Alcatel-Lucent Company. Shankar has a B.S. in Electronics Engineering from India and an MBA in Marketing from Santa Clara University.

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Tom Field, Editorial Director

Tom Field is an award-winning journalist with over 20 years experience in newspapers, magazines, books, events and electronic media. A veteran community journalist with extensive business/technology and international reporting experience, he has written news, sports, features, fiction and analysis for publications ranging from Editor & Publisher to Yankee Magazine, and he has held editorial management positions at weekly and daily newspapers, as well as a global business/technology magazine. An accomplished public speaker, Field has developed and moderated scores of podcasts, webcasts, roundtables and conferences, and he has appeared on C-SPAN, The History Channel and Travel Channel television programs.

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