With social engineering, phishing and a host of other attacks on the rise, the consumer remains the most vulnerable link in the fraud chain. Banks and financial institutions are helping to lead the way in education, supported by organizations like the FFIEC which recently issued new guidance on security awareness for banking customers. Sean Sanner, Vice President, Analytics and Reporting Manager for Bank of the West, discusses:
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- The latest developments in fraud prevention education and awareness;
- Best practices in social engineering assessments;
- Balancing the fine line between education and fear mongering.