Using Analytics to Fight Fraud

NuData's Wilk on Verifying Customer Identity

Financial institutions no longer can rely on strong passwords or even two-factor authentication to secure their customers' data. Instead, they must weed out fraudsters through the use of behavioral analytics and passive biometrics, says Ryan Wilk of NuData Security.

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In a video interview at Information Security Media Group's recent 2015 San Francisco Fraud Summit, Wilk discusses:

  • The importance of identifying customers across multiple layers;
  • How machine learning technologies can verify customers by the ways in which they interact with their devices; and
  • The skills needed to take advantage of this real-time intelligence.

Wilk is the director of customer success at NuData Security. Previously, he was manager, trust and safety, at StubHub, an eBay company, where he managed the order review team and was responsible for the operation and optimization of fraud management tools. Earlier, Ryan spent eight years with Universal Parks & Resorts, where he established and implemented the e-commerce loss prevention teams at Universal, Orlando Resort and Universal Studios, Hollywood.

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