A recent study of online banking customers by Harris Interactive reveals important information about how customers perceive the current level of security provided by their financial institutions and their willingness to adopt additional security measures. Key findings include:

• Consumers perceive significant weakness in online banking safety. 64% of those surveyed felt it was only "somewhat difficult" or "not at all difficult" for a hacker or thief to get access to an online banking account.
  
  
• 93% of survey respondents indicated some level of interest in the PhoneFactor service with 48% indicating they would be "extremely" or "very" interested.
  
  
• Not only were respondents interested in the PhoneFactor service, but as many as 3 in 5 indicated a willingness to pay a monthly fee for the service.
  
  
• Results indicate that PhoneFactor would be driver to switch banks for up to 34% of respondents.

Bottom line: The findings point to an opportunity for financial institutions to leverage PhoneFactor, a unique phone-based authentication solution, to increase customer loyalty and win new business.

You don't want to be the one left holding the bag when a catastrophic breach strikes�but it would be great to be the hero who sets your brand apart with cost-effective, user-friendly, fully-compliant security. This webinar is a must-see event for everyone who holds any sort of responsibility for securing their company's most important resources.

Chris Marshall, Senior Vice President of Sales

Chris Marshall joined PhoneFactor in 2007 and is currently the Senior Vice President of Sales. Chris has more than twenty years' experience in the telecommunications industry, including ten years' experience providing secure networks solutions to large enterprises and government agencies. Prior to joining PhoneFactor, Chris led sales organizations at Sprint, Wayport Inc, and Acclaim Communications. During his tenure at PhoneFactor, he has been involved with hundreds of customer implementations.

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Tom Field, Editorial Director

Tom Field is an award-winning journalist with over 20 years experience in newspapers, magazines, books, events and electronic media. A veteran community journalist with extensive business/technology and international reporting experience, he has written news, sports, features, fiction and analysis for publications ranging from Editor & Publisher to Yankee Magazine, and he has held editorial management positions at weekly and daily newspapers, as well as a global business/technology magazine. An accomplished public speaker, Field has developed and moderated scores of podcasts, webcasts, roundtables and conferences, and he has appeared on C-SPAN, The History Channel and Travel Channel television programs.

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Sarah Fender, Vice President of Marketing & Product Management, PhoneFactor

Sarah Fender joined PhoneFactor in 2007 and is currently the Vice President of Marketing and Product Management. Prior to joining PhoneFactor, Sarah played a key role in growing a small e-commerce technology company to a leadership position in the market by driving marketing and product strategy. During her eight-year tenure at LaGarde, she held various leadership roles, including Vice President of Product Marketing and Vice President of Operations. During her tenure, LaGarde's e-commerce platform powered online operations for thousands of B2B and B2C clients, including Lee Jeans, Schwan's Fine Foods, and Alaska Airlines. Ms. Fender graduated with honors from Drury University, receiving a BS in Communications.

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