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Disaster Recovery / Business Continuity

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 OTS Encourages Thrifts to Assist Customers Affected by Wildfires

The Office of Thrift Supervision (OTS) today urged thrifts in areas affected by Southern California wildfires to consider all reasonable steps to meet customers’ financial needs.

OTS will work with thrifts to identify ways to assist in the recovery efforts of their customers and communities. To facilitate recovery efforts while maintaining standards of safety and soundness, OTS encourages all thrifts in affected areas

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 GAO on Influenza Pandemic: Opportunities Exist to Address Critical Infrastructure Protection Challenges That Require Federal and Private Sector Coordination

This GAO announcement has highlights of GAO-08-36, a report to congressional requesters.

An outbreak of pandemic flu would require close cooperation between the public and private sectors to ensure the protection of our nation’s critical infrastructure, such as drinking water and electricity. Because over 85 percent of the nation’s critical infrastructure is owned and operated by the private sector, it is vital that both sectors effectively coordinate to successfully protect these assets. The Department of Homeland Security (DHS) is responsible for coordinating a national protection strategy and government and private sector councils have been created as a collaborating tool.

GAO was asked to assess how the federal and private sectors are working together at a national level to protect the nation’s critical infrastructure in the event of a pandemic, the challenges they face, and opportunities for addressing these challenges. GAO reviewed 5 of the 17 critical infrastructure sectors. These 5 sectors are energy (electricity), food and agriculture, telecommunications, transportation (highway and motor carrier), and water.

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 NCUA Activates Disaster Assistance in Response to California Wildfires

The National Credit Union Administration (NCUA) has activated its disaster relief policy to assist credit unions and their members affected by the wildfires in California.

President George W. Bush has declared an emergency exists in the state of California and ordered federal aid to supplement state and local response efforts.

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 Treasury, Private Sector Release Initial Results of Flu Pandemic Exercise

Nearly All Participants Find Critical Gaps in Plans

The Treasury Department, the Financial Services Sector Coordinating Council for Critical Infrastructure Protection and Homeland Security, and the Securities Industry and Financial Management Association today released the preliminary results of the industry-wide pandemic flu exercise.

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 OCC Encourages National Banks to Test Readiness to Deal with Pandemic Crisis

The Office of the Comptroller of the Currency is encouraging national banks to participate in a U.S. Treasury-sponsored exercise that is intended to test the financial sector’s ability to respond to a pandemic like crisis, such as an influenza pandemic.

The exercise provides an excellent opportunity for organizations to test their pandemic plans and to identify opportunities for improvement,

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 Regulatory Relief Guidance to Help Financial Institutions and to Facilitate Recovery in Curry County and Quay County, New Mexico

The Federal Deposit Insurance Corporation (FDIC) has announced a series of steps intended to provide regulatory relief to financial institutions and to facilitate recovery in counties most affected by recent severe storms and tornadoes in eastern New Mexico.

Highlights: * Severe storms and tornadoes that occurred on March 23 and 24 have resulted in significant damage in Curry County and Quay County, New Mexico. * Curry County and Quay Country were declared Federal Disaster Areas on April 2. * The FDIC is encouraging banks to work constructively with borrowers who are experiencing difficulties beyond their control because of damage caused by the storms. * Extending repayment terms, restructuring existing loans or easing terms for new loans, if done in a manner consistent with sound banking practices, can contribute to the health of the community and serve the long-term interests of the lending institution. * The FDIC will also consider regulatory relief from certain filing and publishing requirements for banks in the affected areas.

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 Regulatory Relief Guidance to Help Financial Institutions and to Facilitate Recovery in Alabama and Georgia

Highlights:

- Severe thunderstorms and tornadoes have resulted in significant damage in Sumter County, Georgia, and Coffee County, Alabama.

- The FDIC is encouraging banks to work constructively with borrowers who are experiencing difficulties beyond their control because of damage caused by the storms.

- Extending repayment terms, restructuring existing loans or easing terms for new loans, if done in a manner consistent with sound banking practices, can contribute to the health of the community and serve the long-term interests of the lending institution.

- The FDIC will also consider regulatory relief from certain filing and publishing requirements.

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 Regulatory Relief Guidance to Help Financial Institutions and Facilitate Recovery in Areas Affected by Severe Storms in Central Florida

The Federal Deposit Insurance Corporation (FDIC) recognizes the serious impact of the recent severe storms and tornadoes in central Florida on the operations of financial institutions and will provide regulatory assistance to institutions subject to its supervision. These initiatives are being taken to provide regulatory relief and facilitate recovery. The FDIC encourages depository institutions in the affected disaster areas to meet the financial service needs of their communities.

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 Hurricane Katrina Reminder of Supervisory Guidance for Financial Institutions Affected by Hurricane Katrina

The federal financial regulatory agencies have jointly issued the attached reminder of Supervisory Guidance for Financial Institutions Affected by Hurricane Katrina (Katrina Guidance Reminder). The Katrina Guidance Reminder reemphasizes that working constructively with borrowers is in the long-term best interest of both the financial institution and the customer.

Highlights:

The Katrina Guidance Reminder recognizes that many communities and families may need an extended period of time to recover from the unprecedented magnitude of the devastation caused by Hurricane Katrina.

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 Hurricanes Katrina and Rita Disaster Relief - Prevention Is the Key to Minimizing Fraud, Waste, and Abuse in Recovery Efforts

Hurricanes Katrina and Rita destroyed homes and displaced millions of individuals. While federal and state governments continue to respond to this disaster, GAO has identified significant control weaknesses-specifically in the Federal Emergency Management Agency (FEMA)'s Individuals and Households Program (IHP) and in Department of Homeland Security (DHS)'s purchase card program—resulting in significant fraud, waste, and abuse. In response to the numerous recommendations GAO made, DHS and FEMA have reported on numerous actions taken to address our recommendations.

Lessons learned from GAO's prior work can serve as a framework for an effective fraud prevention system for federal and state governments as they consider spending billions more on disaster recovery. These lessons are particularly important because funding that is lost to fraud, waste, and abuse reduces the amount of money that could be delivered to victims in need.

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 Computer Security Incident Handling - NIST Special Publication 800-61

Computer security incident response has become an important component of information technology (IT) programs. Security-related threats have become not only more numerous and diverse but also more damaging and disruptive. New types of security-related incidents emerge frequently. Preventative activities based on the results of risk assessments can lower the number of incidents, but not all incidents can be prevented. An incident response capability is therefore necessary for rapidly detecting incidents, minimizing loss and destruction, mitigating the weaknesses that were exploited, and restoring computing services. To that end, this publication provides guidelines for incident handling, particularly for analyzing incident-related data and determining the appropriate response to each incident. The guidelines can be followed independently of particular hardware platforms, operating systems, protocols, or applications.

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 Hurricanes Katrina and Rita Disaster Relief - Continued Findings of Fraud, Waste, and Abuse

Why GAO Did This Study
Hurricanes Katrina and Rita destroyed homes and displaced millions of individuals. While the Federal Emergency Management Agency (FEMA) continues to respond to this disaster, GAO's previous work identified significant control weaknesses-specifically in FEMA's Individuals and Households Program (IHP) and in the Department of Homeland Security's (DHS) purchase card program—resulting in significant fraud, waste, and abuse.

Today's testimony will address whether FEMA provided improper and potentially fraudulent (1) rental assistance payments to registrants at the same time it was providing free housing via trailers and apartments; (2) duplicate assistance payments to individuals who claimed damages to the same property for both hurricanes Katrina and Rita; and (3) IHP payments to non-U.S. residents who did not qualify for IHP. This testimony will also discuss (1) the importance of fraud identification and prevention, and (2) the results of our investigation into property FEMA bought using DHS purchase cards.

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 Updated Director's Responsibility Guide and Guide to Management Reports

The Office of Thrift Supervision (OTS) is issuing updated versions of the Directors' Responsibility Guide and the Directors' Guide to Management Reports to highlight our supervisory expectation for a strong, consistent approach towards sound corporate governance practices, as well as the importance of strong, independent boards of directors. The updated Director's Guide adds a new section on statutory and regulatory responsibility and clarifies the issue of blurred lines of responsibility between the board and management. We have also added a chart on the applicability of selected Sarbanes-Oxley requirements. The streamlined, restructured Guide to Management Reports consolidates some existing reports and adds additional red flags to monitor internal controls and financial performance.

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 Purchase Cards - Control Weaknesses Leave DHS Highly Vulnerable to Fraudulent, Improper, and Abusive Activity

Why GAO Did This Study

In the wake of the 2005 hurricanes in the Gulf Region, GAO and the Department of Homeland Security Office of Inspector General (DHS OIG) initiated a number of audits and investigations addressing the federal government's response to those events. On July 19, 2006, GAO testified on the results of its purchase card work. This report summarizes the testimony and provides recommendations.

Department of Homeland Security (DHS) cardholders made thousands of transactions related to hurricane relief operations. GAO analyzed transactions between June and November of 2005 to determine if (1) DHS's control environment and management of purchase card usage were effective; (2) DHS's key internal control activities operated effectively and provided reasonable assurance that purchase cards were used appropriately; and (3) potentially fraudulent, improper, and abusive purchase card activity existed at DHS.

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 Unprecedented Challenges Exposed the Individuals and Households Program to Fraud and Abuse

Why GAO Did This Study

In 2005, Hurricanes Katrina and Rita caused unprecedented damage. FEMA’s Individuals and Households Program (IHP), provides direct assistance (temporary housing units) and financial assistance (grant funding for temporary housing and other disaster-related needs) to eligible individuals affected by disasters. Our objectives were to (1) compare the types and amounts of IHP assistance provided to Hurricanes Katrina and Rita victims to other recent hurricanes, (2) describe the challenges FEMA faced by the magnitude of the requests for assistance following Hurricanes Katrina and Rita, and (3) determine the vulnerability of the IHP program to fraud and abuse. GAO determined the extent to which the program was vulnerability to fraud and abuse, by conducting statistical sampling, data mining and undercover operations.

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 Treasury Official to Discuss Disaster Preparedness in US Financial Sector

U.S. Treasury Deputy Assistant Secretary D. Scott Parsons will speak about the financial sector's preparedness for a disaster or attack September 12, 2006 at 9:00 a.m. at the Financial and Banking Information Infrastructure Committee / Financial Services Sector Coordinating Council meeting. He will give remarks at the City University of New York's Graduate School and University Center.

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 Actions Needed to Provide More Timely Disaster Assistance

Why GAO Did This Study

Hurricanes Katrina, Rita, and Wilma (the Gulf Coast hurricanes) caused more than $118 billion in estimated property damages across the Gulf Coast region in 2005. The Small Business Administration (SBA) helps individuals and businesses recover from disasters through its Disaster Loan Program. GAO initiated work to determine how well SBA provided victims of the Gulf Coast hurricanes with timely assistance. This report, the first of two, focuses primarily on the Disaster Credit Management System (DCMS) and disaster loan process. Here, GAO evaluates (1) what affected SBA's ability to provide timely disaster assistance and (2) actions SBA took after the disasters to improve its response to disaster victims. In conducting this study, GAO analyzed data on loan applications and assessed key aspects of SBA's acquisition and implementation of DCMS.

What GAO Recommends

GAO recommends four actions including reassessing DCMS's maximum user capacity based on such things as lessons learned from the Gulf Coast hurricanes, a review of information available from catastrophe risk modeling firms and disaster simulations, and related cost considerations. In comments on a draft of this report, SBA generally agreed with our recommendations but said more credit should have been given to its improvement efforts.

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 Individual Disaster Assistance Programs - Framework for Fraud Prevention, Detection, and Prosecution

Highlights of GAO-06-954T, a testimony before the Subcommittee on Management, Integration, and Oversight, Committee on Homeland Security, U.S. House of Representatives

Why GAO Did This Study
Federal agencies spend billions of dollars annually to aid victims of natural and other disasters and acts of terrorism. Managers of federal disaster assistance programs face a dual challenge-delivering aid as quickly as possible while at the same time ensuring that relief payments go only to those who are truly in need. Due to the very nature of the government's need to quickly provide assistance to disaster victims, federal disaster relief programs are vulnerable to significant risk of improper payments and fraudulent activities.

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