Enhancing Data Security: The Regulators' Perspective - NCUA

GuidanceNational Credit Union Administration (NCUA)Risk Management

Chairman Bachus, and Members of the Subcommittee, I appreciate your invitation to present this testimony reviewing the National Credit Union Administration’s (NCUA’s) experiences with information systems and technology (IS&T) incidents and other security events resulting in the potential compromise of personal financial data. We also identify actions by NCUA to ensure credit unions safeguard member information and to mitigate potential losses to credit unions and members when breaches occur. We recommend that NCUA be granted examination authority over third party vendors, which would enable us to better monitor risk and protect credit union members’ personal financial data.

Examples of Data Security Breaches Involving Credit Union Members

Information is provided here on types of security breaches NCUA and credit unions have experienced. These security breaches include: fraudulent email or telephone scams, known as phishing; the unauthorized storing of customer information and the ensuing theft of this information; the theft of a credit union’s hard drive; and the theft of a vendor’s computer. We also provide information on how NCUA and credit unions have responded to these data security incidents.

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