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Consumers Respond Well to Two-Factor AuthenticationIdentity Theft In spite of doom-and-gloom predictions following the FFIEC’s guidance announcements, financial institutions are able to balance convenience with security As many U.S. banks and credit unions turn a corner on two-factor authentication deployments precipitated by last year’s Federal Financial Institutions Examination Council (FFIEC) guidance on the matter, they are still finding that they must balance customer satisfaction with customer security. However, online banking consumers are proving to be far more accepting of strong authentication than industry pessimists predicted—in spite of the fact that most of them are unaware of the new regulation. |
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