Fighting Fraud During EMV MigrationFiserv's Da Silva on Mitigating Shifting Risks
As U.S. financial institutions migrate to EMV, ACH and wire fraud is increasing, along with fraud tied to checking, says Mannie Da Silva of Fiserv.
In a video interview at Information Security Media Group's recent 2015 Fraud Summit in San Francisco, Da Silva discusses how banks can leverage new technologies, best practices and customer behavior data to stay a step ahead of fraudsters. He also discusses:
- The increased sophistication of cyberattacks during the EMV shift;
- Why banks need to leverage all available data to better understand customer patterns; and
- How studying customer behavior and relationship patterns helps to effectively monitoring fraud.
Da Silva joined Fiserv's financial crime risk management solutions unit as global product line manager in early 2015, where he focuses on delivering cost-effective, comprehensive and integrated solutions to detect and prevent fraud and compliance risks across the major payment channels. He manages a team with expertise across the wide spectrum of financial crimes and the analytic and technology approaches most effective for fighting fraud and improving anti-money laundering programs. Da Silva has more than 20 years of experience in the U.S. and U.K. payment industries and has worked for SAS, HNC Software, FICO and BasePoint Analytics as a fraud consultant and developer.