Milton Santiago
SVP - Portal Strategy & eChannels, Bank of America
Santiago is responsible for establishing the global strategy for client facing channels, including the Bank's primary Treasury Management portal and mobile banking, for business banking, commercial, large corporate and financial institution clients. Additionally, Santiago is responsible for establishing the direction for ecommerce solutions such as data transmissions, file transfer, and data enrichment through EDI processes. All product strategies include a specific focus on the delivery of secure solutions that include tools to facilitate fraud prevention.