To maximize success, eCommerce merchants need to be familiar with the unique shopping behavior and fraud trends of the holiday season. We've identified six key 'sub-seasons' and insights pertaining to geographies, channels and shipping methods - to give actionable tips to ensure a safe and profitable season.
This...
While it's never been easier to be a consumer, it's never been harder to be a merchant. To help decode the complex eCommerce landscape, we asked 5,000 shoppers to tell us their purchasing habits - how they shop, what makes them loyal, how they view fraud, and what keeps them from completing a purchase.
What you...
Most online retailers spend vast resources protecting their business against chargebacks. But in reality, they're losing a lot more money to false declines than to actual CNP fraud.
Download this guide to:
Understand the scope of false declines: Why eCommerce businesses should care about false declines, the silent...
This guide was created to help merchants see through fraudsters' tricks & protect their business from chargebacks, without compromising the shopping experience.
Download this Guide to:
Boost revenue by learning why many valid orders are mistaken for fraud
Protect brand reputation and improve customer...
A global law enforcement operation has resulted in the arrest of 281 suspects allegedly involved in business email compromise scams. The announcement comes on the same day as the FBI's Internet Crime Complaint Center says that losses from BEC scams have hit $26 billion and are continuing to rise.
Fraud is scary, and there are many valid reasons for merchants to decline suspicious transactions in the name of fraud prevention. But often, in the quest to avoid abuse, risk-averse vendors take defensive measures too far.
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How false declines leave money on the...
Online fraud is becoming more sophisticated as cyber-criminals try to stay a step ahead of fraud solutions and tools. Not only are ATO attacks tough to spot, they can also cause harm that goes beyond just stolen goods and chargebacks.
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How fraudsters get credentials to...
In the competitive world of eCommerce, online retailers must provide an optimal customer experience or risk losing business. Many are seeing hard-earned revenue fall victim to costly credit card chargebacks.
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Why chargebacks are filed
The ramifications of too many...
Has your financial institution recently been
through a regulatory audit or thematic review
where weaknesses were identified with your audit
processes? This is now an increasingly common
scenario for Chief Anti-Money Laundering Officers
(CAMLO), Bank Secrecy Act Officers (BSA Officers),
or other similar positions...
From open banking to emerging technology and the evolving needs of a new generation of on-the-go customers, financial institutions are experiencing unprecedented change. This means the use of advanced technology is on the rise as every institution searches for the next big thing to maintain a competitive edge.
How...
As account opening continues to transition from physical to digital channels, financial institutions and other organizations must optimize the digital experience of applicants in order to compete while simultaneously mitigating fraud risk that is on the rise thanks to some of the same digital channel benefits enjoyed...
As account opening continues to transition from physical to digital channels, financial institutions and other organizations must optimize the digital experience of applicants in order to compete. At the same time, fraud is on the rise thanks to some of the same digital channel benefits enjoyed by consumers:...
As account opening continues to transition from physical to digital channels, financial institutions and other organizations must optimize the digital experience of applicants in order to compete. At the same time, fraud is on the rise thanks to some of the same digital channel benefits enjoyed by consumers:...
Authentication innovation is still in its infancy, and most companies are still combining more traditional passwords and PINs with cutting edge
biometrics or contextual decisioning methods. The combination brings new capabilities to multi-factor authentication, but doesn't necessarily produce the best possible...
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